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Traveler Information – Coronavirus (COVID-19)

Your safety and well-being are our highest priority. As we face unprecedented times, we’d like to keep you informed of how we are responding to the situation brought on by COVID-19. Please visit the links below for our latest resort openings, enhanced policies and general FAQs.

In accordance with local health and safety guidelines, some facilities and services may be limited until further notice.

Coronavirus (COVID-19) Status, Testing and Traveler Requirements

CleanComplete Verification™ Enhanced Quality, Safety and Hygiene Protocols

Welcome to Sunscape Puerto Plata All-Inclusive Resort

Set on the golden sand beach of Playa Dorada, Sunscape Puerto Plata Dominican Republic Resort is a family-friendly resort with everything needed for an unforgettable family vacation. Enjoy the sparkling pools, unforgettable excursions and endless family entertainment in a setting of pristine beaches and tropical jungle! Comfy rooms and suites are a home-away-from-home where everyone can relax. Sunscape Puerto Plata redefines all-inclusive and is the ideal setting for an unforgettable vacation!

Enhanced quality, safety and hygiene protocols.

Unlimited-Fun® Inclusions

Our signature Unlimited-Fun® inclusions provide everything needed for a kid and parent-approved getaway in the sun. Anything you need is right at your fingertips, all without wristbands. Check out our inclusions:

  • 24-hour access to food and beverage options including kid-friendly menu options 
  • In-room mini-bar fully stocked with soft drinks, juice, bottled water & beer 
  • Buffet and à la carte restaurants without reservations required 
  • Bars and lounges serving international and domestic brand beverages 
  • Unlimited fruit juices, soft drinks and snacks 
  • Endless daily land and water activities for all ages 
  • Live music and local entertainment 
  • Explorer’s Club for Kids ages 3 to 12 with supervised activity programs daily 
  • No wristbands required 
  • All taxes and gratuities included

Fun in the Sun

Parents and two daughters playing on catamaran

There’s endless ways to have fun in the sun

Pools, beach days and endless fun in the sun await. Get the whole family together for beach and water sports or go on an excursion to breathtaking Dominican Republic waterfalls. While the kids are at the Explorer’s Club and Core Zone, enjoy a drink and spend your day under the sun.

Our rooms & suites will make you feel at home

A room with all of the amenities to feel right at home is within reach. All rooms feature all the amenities you could need and more. Sip a beer or soda from your mini-bar while standing on your room’s balcony.

There’s something for everyone to enjoy

Savor flavors from around the world at our buffet or enjoy a la carte specialties. Start the day with a steaming cup of coffee or a soothing tea. A variety of bars serve international and domestic liquor and mocktails for the kids. Menus that include kid-friendly options are available at every restaurant.

Sit back and relax

Pamper yourself at our à la carte spa. Soothing signature treatments for singles or couples await you. From massages and facials to manicures and pedicures, there’s something for everyone to unwind at the Sunscape Spa by Pevonia®.

THE PUNTA CANA PROMISE

We are proud to support the Punta Cana Promise as part of our ongoing commitment to ensure that our guests will continue to receive the highest levels of service and security they have come to know and expect from us. The Punta Cana Promise reaffirms our commitment to a set of security standards and safety guidelines in one of the top travel destinations in the Dominican Republic.

Aerial view of Sunscape Puerto Plata Dominican Republic
The Punta Cana Promise

We are committed to ensuring that our guests continue to receive the highest level of service and security.

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Best Price Guaranteed If you find a better price, we match!

When booking your new reservation at Sunscape Resorts & Spas, you will always get the Best Price Guaranteed.

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Awards & Certifications

Sunscape Puerto Plata Dominican Republic is always committed to excellence.

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Communication Security

Protect yourself from fraudulent communications.

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Airport Transfers
Toddler with a yellow suitcase

A stress-free ride to and from the airport is just a click away.

 

Sunscape Shop

Already booked? Check out the Sunscape Shop for extras for your stay including romantic dining, spa experiences and more! 

Resort Map
Aerial view of Sunscape Puerto Plata Dominican Republic

Explore endless adventure at Sunscape Puerto Plata.